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cookie management


Our websites and apps use technologies such as cookies to provide you with a high-quality, fluid and personalised experience. The information in this Policy supplements the Information on personal data protection. Protecting your online data is a priority for Renault. You can reconsider your choices regarding cookies at any time by using our cookie-management tool available on the website.


1. Who are we ?


Renault SAS is the data controller of the data collected by the cookies and other trackers read or placed on your device (hereinafter “we”, “us”, “our”). To find out more, we invite you to read the Information on Technical cookies


These cookies are intended to enable or facilitate electronic communication (detection of connection errors, identification of connection points, website security, etc.) or to provide online communication services which you might specifically request (screen display preferences, saving information entered in the forms, shopping cart (if applicable), access to your user account, chat or chatbot on our website, etc.).These cookies are necessary for the proper functioning of our website. You may not object to the use of these cookies and your consent is not required, as the services on our website are reliant on these cookies.


Analytics cookies


These cookies are intended to analyse website traffic and to improve your browsing experience. These cookies may process data relating to the pages visited, the time spent on visited pages, the browser you use to visit these pages, etc. The data collected by these cookies may also be used to create algorithms and profiles to analyse your potential interests and preferences for our products and services. We may combine this data with other information, such as information from our customer database (for more information on profiling and how to object to such profiling, please see our Information on https://www.adobe.com/privacy/cookies.html Fifty five WebAnalytics https://fifty-five.com/us/legal-notice-privacy-policy/ Google WebAnalytics https://policies.google.com/technologies/cookies?hl=en OneTrust Functional https://www.onetrust.com/cookie-policy Renault.com Functional, WebAnalytics https://www.renaultgroup.com/en/cookies/ Sketchfab Functional https://sketchfab.com/privacy#cook Storyblok Functional https://www.storyblok.com/cookie-settings Vimeo Functional https://vimeo.com/cookie_policy Youtube Functional https://policies.google.com/technologies/cookies?hl=en

5. How is your content obtained ?


When you first visit our website, you are asked to agree to or refuse or make certain choices about the use of cookies, by displaying a dedicated information banner. You may withdraw your consent at any time or change your choices (for example by accepting only certain types of cookies) with our dedicated tool on the website.


Please note that, in accordance with the regulations, cookies which are necessary for the website to function are not subject to your consent and can therefore not be deactivated in our cookie management tool. You may prevent their use by changing your browser settings (by following the section “how to refuse cookies” below) but the quality of your experience on the website may suffer.


6. How long is your consent stored ?


When you accept or refuse all or part of cookies on our website, your choice is saved and stored (and we will keep a record of your preferences) for a period of 6 (six) months at most. This means that when you consult our website later, during this period, we will not request any action on your behalf regarding cookies as we will have a record of your stored preferences. After the end of this period, we will ask you again to consent or refuse the use of cookies.


7. How can you manage cookies ?


How do you refuse cookies ?

If you do not want cookies to be stored or read on your device, a refusal cookie will be stored on your equipment to allow us to record the fact that you have objected to the use of cookies. If you delete this cookie-refusal, we will no longer be able to recognise that you have rejected the use and storage of cookies (meaning that you will need to set your preferences again the next time you visit our website). You have several options for managing cookies, including blocking their use and/or deleting them.


Cookie management tool :

A cookie tool allowing you to manage your cookie preferences is provided to allow you to manage the cookies stored and/or used on this website. At any time, by clicking on this link below, you can access the configurator and change your preferences, depending on the type of cookie concerned.


MANAGE THE COOKIES


Browser settings :


You may also manage cookies via your browser.

Most browsers are set by default to accept cookies, but if you wish, you can choose to accept all cookies, systematically refuse cookies or choose which cookies you accept depending on where they come from. You can also regularly delete cookies from your device using your browser. However, don't forget to set up all the browsers on your various devices (tablets, smartphones, computers, etc.).

Each browser has a different setup for managing cookies and your choices. It is described in your browser's help menu, which will tell you how to change your cookie preferences. For instance:


  • Edge™ : https://support.microsoft.com/fr-fr/microsoft-edge/supprimer-les-cookies-dans-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
  • Safari™: https://support.apple.com/fr-fr/safari;
  • Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647;
  • Firefox™: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies;
  • Opera™: http://help.opera.com/Windows/10.20/fr/cookies.html

  • Publishers modules for making objections :


    You can choose to disable some third-party cookies by going directly to the page of the issuer of the cookie. In this way :


    8. How can you exercise your other rights ?


    In accordance with applicable personal data protection legislation, you have the right to access, rectify, object to, restrict and delete your personal data. To exercise any of these rights, please send an email to dpo-theoriginals@renault.com or by post at Renault SAS, Direction juridique – Délégué à la protection des données, 122-122 bis avenue du Général Leclerc 92 100 Boulogne-Billancourt.


    9. Changes


    We may change this policy from time to time. We will inform you and/or seek your consent whenever necessary or required. We therefore recommend that you consult this policy each time you visit our website in order to review the latest version.


    Last update : 10/03/2023

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