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cookie management


Our websites and apps use technologies such as cookies to provide you with a high-quality, fluid and personalised experience. The information in this Policy supplements the Information on vos données personnelles.personal data protection. Protecting your online data is a priority for Renault. You can reconsider your choices regarding cookies at any time by using our cookie-management tool available on the website.


1. Who are we ?


Renault SAS is the data controller of the data collected by the cookies and other trackers read or placed on your device (hereinafter “we”, “us”, “our”). To find out more, we invite you to read the Information on personal data protection. The use and storage of these cookies is generally subject to your consent.




4. What cookies are used on this website ?


The attached table contains the list of all the cookies stored and/or used by this website and their main characteristics. Whenever possible, these cookies are hosted on servers located in the European Economic Area (EEA). However, as some of our service providers are located in countries outside the EEA, your personal data are processed in these countries, which may have different regulations on personal data than the European Union. In such a case, (i) we pay close attention to ensuring that this transfer is carried out in accordance with the applicable regulations and (ii) we put in place safeguards ensuring an adequate level of protection of your data (in particular by using the European Commission's standard contractual clauses).


Our website may contain third parties’ cookies (communication agency, analytics services, etc.) allowing them, during the life of the cookies, to collect browsing information relating to our website. The storage and use of these cookies by third parties is subject to the privacy policies of such third parties. We inform you of the purpose of any third-party cookies on our website as well as the means at your disposal to make choices about these cookies.





5. How is your content obtained ?


When you first visit our website, you are asked to agree to or refuse or make certain choices about the use of cookies, by displaying a dedicated information banner. You may withdraw your consent at any time or change your choices (for example by accepting only certain types of cookies) with our dedicated tool on the website.

Please note that, in accordance with the regulations, cookies which are necessary for the website to function are not subject to your consent and can therefore not be deactivated in our cookie management tool. You may prevent their use by changing your browser settings (by following the section “how to refuse cookies” below) but the quality of your experience on the website may suffer.



6. How long is your consent stored ?


When you accept or refuse all or part of cookies on our website, your choice is saved and stored (and we will keep a record of your preferences) for a period of 6 (six) months at most. This means that when you consult our website later, during this period, we will not request any action on your behalf regarding cookies as we will have a record of your stored preferences. After the end of this period, we will ask you again to consent or refuse the use of cookies.



7. How can you manage cookies ?


How do you refuse cookies ?

If you do not want cookies to be stored or read on your device, a refusal cookie will be stored on your equipment to allow us to record the fact that you have objected to the use of cookies. If you delete this cookie-refusal, we will no longer be able to recognise that you have rejected the use and storage of cookies (meaning that you will need to set your preferences again the next time you visit our website). You have several options for managing cookies, including blocking their use and/or deleting them.


Cookie management tool :

A cookie tool allowing you to manage your cookie preferences is provided to allow you to manage the cookies stored and/or used on this website. At any time, by clicking on this link below, you can access the configurator and change your preferences, depending on the type of cookie concerned.


MANAGE THE COOKIES


Browser settings :


You may also manage cookies via your browser.

Most browsers are set by default to accept cookies, but if you wish, you can choose to accept all cookies, systematically refuse cookies or choose which cookies you accept depending on where they come from. You can also regularly delete cookies from your device using your browser. However, don't forget to set up all the browsers on your various devices (tablets, smartphones, computers, etc.).

Each browser has a different setup for managing cookies and your choices. It is described in your browser's help menu, which will tell you how to change your cookie preferences. For instance:


  • for Internet Explorer™ : https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
  • for Safari™: https://support.apple.com/fr-fr/safari;
  • for Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647;
  • for Firefox™: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies;
  • for Opera™: http://help.opera.com/Windows/10.20/fr/cookies.html.



  • Publishers modules for making objections :


    You can choose to disable some third-party cookies by going directly to the page of the issuer of the cookie. In this way :

  • to disable Google Analytics cookies, go to the page : https://tools.google.com/dlpage/gaoptout?hl=fr;
  • to disable intelliAd cookies, go to the page : https://login.intelliad.com/optout.php?locale=en;
  • to disable Adobe cookies, go to the page : https://www.adobe.com/uk/privacy/opt-out.html


  • 8. How can you exercise your other rights ?


    In accordance with applicable personal data protection legislation, you have the right to access, rectify, object to, restrict and delete your personal data. To exercise any of these rights, please send an email to dataprotection-com@renault.com or by post at Renault SAS, Direction juridique – Délégué à la protection des données, 13/15 quai le Gallo 92100 Boulogne-Billancourt.



    9. Changes


    We may change this policy from time to time. We will inform you and/or seek your consent whenever necessary or required. We therefore recommend that you consult this policy each time you visit our website in order to review the latest version.



    Last update : 24/07/22

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